Made-to-order packaging for brands in the US, UK, Canada and Australia.

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Accessibility Statement

Last updated 10 August 2026

We aim to meet WCAG 2.2 Level AA across this site. This statement sets out what has been implemented, what has not, and how to tell us if something does not work for you.

What we have implemented

Accessibility was built into the components rather than retrofitted.

  • Semantic HTML with a single H1 per page and correctly ordered headings
  • A skip link to main content as the first focusable element
  • Visible focus indicators on every interactive element, never removed
  • Full keyboard operation including the mega menu, gallery, accordions and packaging tool
  • Escape closes open menus and returns focus to the trigger
  • Form labels associated with every control, with errors announced and linked by aria-describedby
  • Descriptive alt text on product photography, varied within a gallery rather than repeated
  • Colour contrast meeting AA for body text and interface elements
  • Tap targets of at least 44 pixels on touch devices
  • Full support for prefers-reduced-motion, which disables all animation and 3D movement
  • Content that remains readable and usable with JavaScript disabled

Known limitations

The 3D box preview in the packaging tool is decorative and conveys no information that is not also present in the written specification summary beside it. It is hidden from assistive technology rather than described.

Some product photography is supplied by manufacturers and its alt text describes the product rather than every visual detail of the image.

Complex specification tables scroll horizontally on narrow screens. They remain keyboard scrollable and are marked up with proper row and column headers.

Testing

Components are tested with keyboard navigation and against automated accessibility checks during the build. Testing is carried out during the build rather than certified by an outside body, so this statement describes what we check rather than an accreditation.

Reporting a problem

If any part of this site prevents you from doing something, tell us and we will fix it. Email info@theretailpackaging.com, or call +1 503-358-0443 in the US or +44 7458 651107 in the UK, and describe what you were trying to do.

We aim to respond within 5 business days and will offer an alternative way to complete the task in the meantime.